EvriChart Blog

2017: The Year of the Data Clean Up

Posted by Sarah Elkins

January 27

It's our time! Twenty-seventeen is going to be a big year for us.

Let me back up. When I say "us," I am referring to the people who have been quietly going about the business of cleaning up all of that data everyone is talking about all of the time. Sure, data is doing amazing things like improving patient care, speeding up revenue cycle, and even helping find a cure for cancer. But, data can only work its magic if it's accurate.  

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Topics: MPI, Data Integrity

Simplify your record retrieval process

Posted by Sarah Elkins

January 6

Most paper-based healthcare facilities struggle to establish a medical record retrieval process that works. The retrieval process is uniquely fraught with challenges and that process is exacerbated when a facility's legacy records exist solely in physical form. Often a record is needed within minutes for immediate patient care. 

Two of the most important goals of an HIM department, security and accessibility, are diametrically opposed. 

 

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Topics: Paper, Storage, Medical Records Management

Company culture versus company protocol

Posted by Sarah Elkins

December 29

It was Saturday, Christmas Eve, and our warehouses were closed. I was at home manically preparing for the enormous dinner I was hosting the next day. I am also a little manic about my email, so I checked my work account to find a customer had written a message via our website's "contact us" form with an urgent record request.

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Topics: Storage

Fix Your Patient Identity Problem at the Source

Posted by Sarah Elkins

December 13

Maintaining the integrity of your master patient index is a big responsibility. That's particularly challenging when the people who most greatly impact data integrity aren't even in your department. Data errors often begin at registration and multiply as they flow downstream across connected systems.

Not only do data errors impact patient safety, they can have a huge financial impact on your hospital. Earlier this year, a new study put the average cost associated with each duplicate medical record at $1,000. That's big bucks, even if a facility maintains a duplicate rate at an industry-accepted rate of 5%. 

Data integrity is a complex issue that goes far beyond duplicate records, but if you can chisel away at the errors created at registration, that's a start. 

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Topics: MPI, Medical Records Management

Kelly Brackenrich remembers the early EvriChart days

Posted by Sarah Elkins

December 1

This past year EvriChart has been celebrating its 15th year in business. As 2016 comes to a close, we look back. A lot has happened over the years and only few people have been around since those early days. Kelly Brackenrich is one of them. Kelly was the first full-time employee hired after the company was relocated from Huntsville, AL to White Sulphur Springs, WV in January 2005. 

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Topics: Paper

Kelly Brackenrich remembers the early EvriChart days

Posted by Sarah Elkins

November 30

This past year EvriChart has been celebrating its 15th year in business. As 2016 comes to a close, we look back. A lot has happened over the years and only few people have been around since those early days. Kelly Brackenrich is one of them. Kelly was the first full-time employee hired after the company was relocated from Huntsville, AL to White Sulphur Springs, WV in January 2005. 

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Topics: Paper

Some things last forever. Should your medical records?

Posted by Sarah Elkins

November 21

It's Thanksgiving week, and I've been thinking about the sorts of things that last forever, like family and the quilt my grandmother made that's on my son's bed. There are also those things that last forever but we wish wouldn't. Like the prayer your uncle will give before anyone is allowed to touch a piece of turkey and those spring break photos your sister will bring up again this year. It's been 20 years! Shouldn't there be a statute of limitations for some things? 

Speaking of statutes, there are also things people think should last forever. Like medical records. Shouldn't those sensitive and important documents be retained forever? 

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Topics: Paper, Storage, Medical Records Management

Are your remote coders putting you at risk?

Posted by Sarah Elkins

November 10

A remote medical coder typically works from home - hopefully in an established home office - but this may not necessarily be the case.

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Topics: Remote Medical Coding

Both/And: HIM in America

Posted by Sarah Elkins

October 19

This has already been a week of extremes, and it's only Wednesday. My week began on Sunday when I arrived in Baltimore for the American Health Information Management Association's annual meeting and exhibit. There HIM professionals from across the country and beyond (I walked down a long hall with a woman who had traveled from Dubai.) converged to network, hear the latest in information governance, and see the next era of technology promising to make healthcare more connected (and complicated). 

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Topics: Storage, Rural Health

The Little-known World of Orphaned Medical Records

Posted by Sarah Elkins

October 14

You know how some people adopt exotic pets only to realize the pet will outlive them by many, many years? (Seriously, it's a thing.) Tortoises can live to be 250 years old. Macaws live to be about 100 years old. Well, the same thing happens in healthcare. Sort of...

Medical records can have enormously long lifespans. And, a lot can happen within the lifespan of a medical record. Doctors retire and high-tail it to Florida. Hospitals file bankruptcy, disolve their corporation and disappear into the ether. In their wake, they leave hundreds or thousands of medical records with no custodian. They're literally orphaned. 

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Topics: Storage